FAQ

What are Organic Foods?

Organic Foods comprises of those edible products that are produced on the basis of organic farming and existing processing standard. These are grown without the use of pesticides, genetically modified organisms (GMOs) or synthetic fertilizers. There are no side effects; rather having them is healthy because organic products are free from hydrogenated fats, artificial flavors or preservatives.

Are These Products GMO Free?

True Beauty is committed to carry only GMO-free products in the website. There are different dietary badges to differentiate products from Non-GMO Project verified ones. We prefer to keep our customers well-informed about every product they decide to purchase from the website. It is important to gain their confidence and trust as well. We want them to know that they are purchasing the healthiest and safest products that are free from GMOs and other harmful ingredients. Our aim is to serve the consumers with variety of organic and non-GMO foods at economical price.

Why Become a Member of True Beauty?

As a Member, we give you one of the fastest and easiest ways to purchase organic products through our online shopping portal. We deliver the best quality organic foods and other healthy products at your doorstep. Trust us and enjoy purchasing healthy food at reasonable prices.

What is Your Return Policy on Products?

We are committed to deliver our members high level services without any errors. However, in case of any problem, you can immediately contact the Member Service Department via our website. True Beauty deals with every situation and requests of the members concerning any product with care and attention. Our return policies are flexible. We give out refunds to members in the form of True Beauty Reward Points for product dissatisfaction.

The recipients need to confirm that the received product matches the product listed on the shipping invoice and it is free of damage. We can cancel the right to request a correction, if the member fails to notify the Company about any shipping discrepancy or damage, within 7 days of shipment.

How can I track my order?

After registering with us, if you want to track order visit ‘My Account Dashboard’ page and select ‘My Orders’ on the left side of the page. You can view recent orders and check the status of the order. Once the product has left our warehouse, you will receive an email notification with every detail along with the appropriate tracking number.